Olivia's Resume

CUSTOMER SERVICE REPRESENTATIVE
at THE FLYING COW

Uses InkSoft to create personalized online stores for clients

Familiarized with ShopWorks

Assists in visual branding and merchandising

Effectively resolves customer complaints and protects brand integrity

BARISTA

at

FRETBOARD COFFEE

Keyholder

Tailored customer experience to fit communicated needs and wants

Independent decision making with a focus on team success

Spontaneous problem solving

Maximized workflow in fast paced environment

MAKER

at

SPARKYS ICE CREAM

Creative decision making using provided resources

Ensured proper storage of food and that all health and safety codes were complied

Co-managed store operations

Handled weekly bank deposits

VISUAL MERCHANDISING INTERN

at

MORGAN DE TOI

Recieved daily merchandise shipments

Processed and tagged merchandise

Adapted displays to promote new product launches

Collaborated with assistant merchandisers to create, revise, and present new display ideas

COLLECTIONS ASSISTANT

at

STEPHENS COLLEGE

Assisted in cataloging new accessions

Acted as gallery docent

Adhered to collections care and preservation best practices, including proper storage, handling, and environmental conditions.

ASSISTANT DIRECTOR

at

Manhattan Experimental Theatre Workshop

Assisted in directing a piece of experimental theatre in the style of Richard Foreman

Guided teenagers in a writing workshop of theatre

Wrote educational blog posts for MXTW audience

Drafted copy to be sent as promotional material and newsletters

Moderated a group chat of high schoolers